Shipping Policy
Ooh She La~La Curvaceous Boutique Shipping Policy
Last Updated: 10/31/2026
Welcome to Ooh She La~La Curvaceous Boutique! We want your shopping experience to be as fabulous as your purchases — that starts with getting your order to you smoothly. Please read below so there are no surprises.
1. Processing Time
- Orders are typically processed within 1-3 business days (excluding weekends & holidays) after payment clears.
- On busy days (sales, holidays, etc.), processing may take up to 5 business days.
- If your order needs a little extra care (customization, large items, restocking), we’ll let you know.
2. Shipping Methods & Delivery Times
| Shipping Method | Estimated Delivery Once Shipped* | Notes |
|---|---|---|
| Standard (US) | 3-10 business days | Carriers: USPS / UPS / FedEx (depends on your ZIP) |
| Expedited (US) | 1-5 business days | Additional cost applies |
| International | 10-21 business days | May vary with customs, local post delays |
* “Delivery once shipped” means after processing. Arrival dates are estimates, not guarantees. Weather, carrier delays, customs, etc. can push things out.
3. Shipping Costs
- Free Standard Shipping on US orders over $150.
- Expedited / 2-day / overnight options are available at checkout (extra charge).
- For international orders, shipping cost will vary by destination & weight, and will be calculated at checkout.
4. International Shipping & Customs
- We ship worldwide!
- Buyer is responsible for any customs duties, taxes, or import fees upon arrival in your country.
- Please be aware that international deliveries can take longer due to customs inspections, local post delays, etc.
5. Tracking & Notification
- After your order is shipped, we’ll send you a shipping confirmation email with your tracking number.
- You can track via the carrier’s website.
- If you don’t receive tracking info or have issues seeing it, reach out — we got you.
6. Address Accuracy & Responsibility
- Please make sure your shipping address is complete and correct when you place your order, including apartment or suite numbers, ZIP code, and city. We are not responsible for delays or losses caused by incorrect address information.
- If you realize you made a typo or need to update the address, contact us as soon as possible. Once the order is shipped, we can’t change the address.
- If we have problems verifying your address with USPS, your order processing may be delayed. Please use the same formatting USPS uses when delivering your mail.
- Ooh She La~La Curvaceous Boutique is not responsible for lost, stolen, or misdelivered packages once the carrier confirms “Delivered” to the address you provided. (We’ll help you troubleshoot, though.)
- If a package is returned as undeliverable, we will issue a store credit for the net price of your item(s) minus the shipping charge. Shipping fees are non-refundable. If you refuse a shipment from Ooh She La~La Curvaceous Boutique, you will be responsible for the original shipping charges plus the cost of returning the package to us, and this amount will be deducted from your merchandise refund.
7. Damages, Missing Items, & Returns
- Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.
- If something is missing, send us a photo AND your order number within 3 business days of delivery so we can fix it.
- Sometimes carriers need a damage report, so photos help.
- We’ll work with you to either replace the item or issue a refund, depending on stock & situation.
- For returns, see our Returns & Refund Policy.
8. Cancellations & Order Changes
You can request cancellation or removal of items from your order for 1 hour after the order is placed.
To start a cancellation request, contact us.
Whether return or cancellation requests are accepted depends on the terms above and your rights under applicable law.
9. Packaging & Discretion
- We ship in plain or branded packaging depending on the item. (If discretion is important, let us know, we’ll try to accommodate when possible.)
- We always pack with care to protect your goodies.
10. How to Contact Us
If you have any questions about shipping, your order status, or issues, reach out:
- Email: info@oohshelala.com
- Phone: 770-430-2991
- Response time: Typically within 24 business hours.
We appreciate your business. Thanks for choosing Ooh She La~La Curvaceous Boutique — we can’t wait for you to get your new pieces! ❤️
